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FAQs

Design Process

Q:

I have an idea for a design now what?

A:

That’s great, we would love to hear more about your vision. Tell us about your design concept here. In terms of process, once we've received your email, one of our designers will contact you to further explore and understand your concept. Then we'll email you a budget and timeline to design, create, and deliver your custom design. As soon as you've approved the budget and timeline we'll get to work on a two-dimensional design proof that will showcase the detail of the design. Using this proof as reference, you'll send us your feedback and/or approval. If there are changes required, we will modify or adjust the design based on your feedback and supply a second proof for approval. Once you've approved the design we will place your order into production.

Glass We Use

Q:

What Are My Glass Options?

A:

All of our glass door designs are etched onto tempered glass. We only recommend tempered glass because it is typically 4-6x stronger than regular float glass & the best choice for doors that get a lot of use.

Quality

Q:

How Is Your Glass "Maintenance Free"?

A:

We have been professionally supplying etched glass since 1990. In that time, we have developed techniques to protect the etched glass surface without the use of chemicals or changing the etched glass appearance. As a result our glass is easy to clean and is maintenance free.

Made In Canada

Q:

Where Is My Design Made?

A:

We are proud to design and produce all our glass designs in Winnipeg, Canada. eh!

Easy To Clean

Q:

I Have Young Children Who's Fingerprints Get On Everything, How Easy Is It To Keep My Design Clean?

A:

Because our etching is protected, cleaning your glass will be no different than cleaning any other glass surface. Any glass cleaner can be used, however, wiping with a damp micro fibre cloth with a little warm soapy water & drying it with a clean dust free cloth is one of the easiest & most cost effective ways to keep your glass clean.

Warranty

Q:

Do You Offer Some Kind Of Warranty On Your Glass?

A:

Lifestyle Door Glass (a brand owned and operated by MPD Glass), warrants that each glass design bearing the brand mark of Lifestyle Door Glass or MPD Glass at the time of shipment is of good material and workmanship and free from defects that would render the glass design unfit for the recommended us. The Lifestyle Door Glass limited warranty applies to all new glass door designs other than those sold “as is”.

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